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EMMaintenance

Maintenance and emergencies

Burst pipes, failed taps and meter connections, plus the ordinary maintenance that stops those calls happening.

Storage hot water unit installed against a brick wall with insulated copper connections and an isolation valve
Fig. EMEmergencies
Discipline
Maintenance
Reference
EM
Coverage
Melbourne and the north-western suburbs
Quote
Worked out on site

In detail

When a tap shears off at the meter the job is not complicated, it is just urgent. Water off, make it safe, replace the connection, water back on. What matters is turning up and having the part.

Knowing where your isolation valve is before you need it is the single most useful thing a property owner can learn. It is usually at the front boundary, and turning it off buys you the time to make a phone call instead of watching the damage spread.

Ordinary maintenance is unglamorous and it is what keeps the emergency calls rare: washers before they fail, flexible hoses before they burst, and a pressure check on a system nobody has looked at in a decade.

From a completed job

Emergency call-out in Essendon after a tap blew off at the water meter, supplied and fitted a new meter connection to get water back on safely.
See the original post

How a job runs

Four steps, start to finish

  1. Tell us what is happening

    A message with the suburb, the problem and a photo. Most jobs can be narrowed down to one or two likely causes before anyone gets in a van.

  2. Looked at on site

    Quotes get worked out against your actual setup, not a price list. What is behind the wall changes the job, so the job gets priced after someone has seen it.

  3. Price agreed before work starts

    The price is agreed up front. If something genuinely unexpected turns up once things are open, work stops and you get a message before it continues.

  4. Installed, tested, commissioned

    Pipework tested before it is covered, appliances checked running rather than just connected, and the site left clean. Captions on completed jobs regularly note testing and commissioning.

Questions

Before you book

Send the suburb, a description of the job and a photo if you can. Most jobs get narrowed down before anyone attends, then the price is confirmed on site and agreed before work starts.

Yes. Their public positioning covers residential and commercial plumbing, drainage, gas fitting and maintenance. Ask with the suburb and what is happening.

The quoted price is agreed before work starts and covers the labour and materials for that scope. If something genuinely unexpected turns up once things are open, work stops and you get a message before it continues.

Next step

Need maintenance and emergencies looked at?

Tell us the suburb and what is happening. Work on record in 6 suburbs across Melbourne and the north west.