In detail
When a tap shears off at the meter the job is not complicated, it is just urgent. Water off, make it safe, replace the connection, water back on. What matters is turning up and having the part.
Knowing where your isolation valve is before you need it is the single most useful thing a property owner can learn. It is usually at the front boundary, and turning it off buys you the time to make a phone call instead of watching the damage spread.
Ordinary maintenance is unglamorous and it is what keeps the emergency calls rare: washers before they fail, flexible hoses before they burst, and a pressure check on a system nobody has looked at in a decade.
From a completed job
Emergency call-out in Essendon after a tap blew off at the water meter, supplied and fitted a new meter connection to get water back on safely.
How a job runs
Four steps, start to finish
Tell us what is happening
A message with the suburb, the problem and a photo. Most jobs can be narrowed down to one or two likely causes before anyone gets in a van.
Looked at on site
Quotes get worked out against your actual setup, not a price list. What is behind the wall changes the job, so the job gets priced after someone has seen it.
Price agreed before work starts
The price is agreed up front. If something genuinely unexpected turns up once things are open, work stops and you get a message before it continues.
Installed, tested, commissioned
Pipework tested before it is covered, appliances checked running rather than just connected, and the site left clean. Captions on completed jobs regularly note testing and commissioning.
Coverage
Maintenance and emergencies across Melbourne
Suburbs in brass have a completed job on record. The rest are inside the regular service area.
- Dallas
- Melbourne
- Glenroy(job on record)
- Airport West(job on record)
- Ascot Vale(job on record)
- Greenvale(job on record)
- Essendon(job on record)
- Brighton Beach(job on record)
- Moonee Ponds
- Niddrie
- Strathmore
- Keilor East
- Pascoe Vale
- Coburg
- Brunswick
- Tullamarine
- Gladstone Park
- Broadmeadows
- Roxburgh Park
- Craigieburn
- Flemington
- Kensington
Questions
Before you book
Send the suburb, a description of the job and a photo if you can. Most jobs get narrowed down before anyone attends, then the price is confirmed on site and agreed before work starts.
Yes. Their public positioning covers residential and commercial plumbing, drainage, gas fitting and maintenance. Ask with the suburb and what is happening.
The quoted price is agreed before work starts and covers the labour and materials for that scope. If something genuinely unexpected turns up once things are open, work stops and you get a message before it continues.
Also handled
All services
DRDrainage and sewerDrain repositioning, sewer branches and boundary trap connections, set to the correct falls and tested before the trench is closed.
HWHot water systemsStorage and instantaneous hot water supplied, installed and commissioned, with the tempering valve set and the old unit taken away.
PRWater pressure and valvesPressure testing and pressure limiting valves, because mains pressure well above 500 kPa quietly destroys everything downstream of it.
GAGas fittingGas appliance installs and changeovers, leak tested and commissioned before anything is signed off. Instantaneous gas hot water is on the published job record.
Next step
Need maintenance and emergencies looked at?
Tell us the suburb and what is happening. Work on record in 6 suburbs across Melbourne and the north west.
